Effective Date: 29th June 2024

VelvetVue Travel values the privacy of our users and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

• Personal Information: When you use VelvetVue Travel’s services, we may collect personal information such as your name, email address, phone number, billing address, and payment details. This information is collected when you voluntarily provide it to us, such as when making a booking or inquiry.

• Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and time spent on our site. This data helps us analyze trends, improve our services, and enhance your user experience.

• Cookies and Tracking Technologies: VelvetVue Travel uses cookies and similar tracking technologies to personalize your experience, analyze website usage, and provide targeted advertisements. You can control cookies through your browser settings, although disabling cookies may impact your ability to access certain features of our website.

2. Use of Information

We may use the information we collect for the following purposes:

• To provide and personalize our services, including booking accommodations and travel arrangements.
• To communicate with you, respond to inquiries, and provide customer support.
• To process transactions and fulfill orders.
• To improve our website, services, and user experience.
• To send promotional emails and marketing communications, where permitted by law.
• To comply with legal obligations and enforce our policies.

3. Sharing of Information

VelvetVue Travel does not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers and partners who assist us in delivering our services, such as hotels, airlines, and tour operators.
• When required by law or to protect our rights and safety.
• With your consent or at your direction.

4. Security Measures

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also unsubscribe from marketing communications at any time by following the instructions provided in the emails you receive from us.

6. Children’s Privacy

VelvetVue Travel’s services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will promptly delete it.

7. Changes to This Privacy Policy

VelvetVue Travel may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website with the effective date indicated. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices.